Telecom Inventory offers network monitoring and managed services to clients across the continental United States

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Telecom Inventory offers network monitoring and managed services to clients across the continental United States.


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Real-time statistics and network availability from any Web browser.

TI Pulse is a comprehensive Web-enabled fault, bandwidth and performance management platform, providing broad network visibility and monitoring in an extremely affordable solution that takes minutes to install and configure, is remarkably easy to use and yet scales to the size of almost any corporate network.

Network engineers within small, midsize and enterprise companies who are asked to maintain 100% availability of mission-critical network resources, in ever changing environments, with limited budgets and IT staff, turn to TI Pulse. TI Pulse allows users to quickly spot, isolate, diagnose and repair problems before they impact business users.

Real-time views of network performance and availability statistics, as well as detailed monitoring, collection and analysis of data from routers, switches, servers and any other SNMP-enabled devices, provides users with a comprehensive view of their network's health.

Network Engineers rely on TI Pulse to monitor:


Availability	CPU & Memory Utilization

Network Latency	Volume Usage

Bandwidth Utilization	Node, Interface, & Volume Status

Interface Errors & Discards	Buffer Usage & Errors

TI Pulse Network Performance Monitor offers several benefits to users that conventional network monitoring platforms do not:

	Quick implementation time - TI Pulse can usually be installed and collecting data within an hour. Many conventional NMS systems take weeks to just deploy basic monitoring, reporting and alerting.
	Low operational cost - TI Pulse runs on Windows servers. These systems are significantly less expensive to operate and maintain than legacy Unix systems.
	Ease of use and reliability - TI Pulse is a proven product designed by network engineers for network engineers. The intuitive user interface and wizard-based setup doesn't require costly installation, training and configuration fees.
	Scalability - TI Pulse can scale by simply adding polling engines that share a common Open SQL database and user interface. Whether your network is 5 devices or 10,000 devices, TI Pulse is able to support your environment without major configuration changes.

benefits

	No software to buy or install
	Keeps IT overhead low
	Stretches the capabilities and productivity of existing IT staff
	Lets you easily identify the source of network problems
	Prevents failures before they happen
	Minimizes downtime and maximizes uptime
	Provides a realtime view into critical systems from any web browser
	Transforms IT department from reactivity to pro-activity

MONITORING & MANAGEMENT SERVICE LEVELS:

Choose the network monitoring and management plan that meets your budget:

	LEVEL 1 - External Network Monitoring
	LEVEL 2 - External / Internal Network Monitoring
	LEVEL 3 - Network Monitoring plus remotely-administered Pro-active Network Management
	LEVEL 4 - Network Monitoring plus On-site Pro-active Network Management

Monitoring and Management Service Level DETAILS

Service Included

Service Specifics

Differentiators
over Previous Level

Level 1- External Network Monitoring

Remote External Monitoring	IP based services visible through firewall.	Starting at $9.95 per month
Service up/down Alerts	5 minute polling cycle	interactive flash demo

Level 2 - External / Internal Network Monitoring

Remote External and Internal Monitoring	Either agent-based, or non-agent based, depending on configuration and number of internal network devices	Monitors not only IP services, but also network infrastructure devices and Windows services.
Service up/down Alerts	3-5 minute polling intervals	shorter polling intervals
Dispatch services billed on a Support Bank Account	Bulk discounts for on-site or online dispatch in response to pro-active and reactive monitoring alerts.	Upgrade Element

Level 3 - External / Internal Network Monitoring
and Remote Pro-Active Network Management

Server Preventative Maintenance	Two hours scheduled preventative maintenance per server, per month. Includes patch and service pack level verification and installation, back-up verification, DAT file verification, event log reviews, virus checks and updates, and OS Maintenance.	Upgrade Element
Remote External and Internal Monitoring	Either agent-based, or non-agent based, depending on configuration and number of internal network devices	Same as Level 2
Service up/down alerts	3-5 minute polling intervals	Same as Level 2
Dispatch services billed on a Support Bank Account	Bulk discounts for on-site or online dispatch in response to pro-active and reactive monitoring alerts.	Same as Level 2

Level 4 - External / Internal Network Monitoring
with On-Site and Remote Pro-Active Network Management

Priority Support Contract	Guaranteed 4-hour response in the event of a server down situation.	Upgrade Element
Server Preventative Maintenance	Four hours scheduled preventative maintenance per server, per month. Includes patch and service pack level verification and installation, back-up verification, DAT file verification, event log reviews, virus checks and updates, and OS Maintenance.	Upgrade Element
Remote External and Internal Monitoring	Monitors network infrastructure devices, IP services, and Windows services. Either agent-based, or non-agent based, depending on configuration and number of internal network devices	Same as Level 3
Service up/down alerts	3-5 minute polling intervals	Same as Level 3
Scheduled Pro-Active Management Tasks	Back-up solution verification, DAT file verification, service pack level review and verification, event log reviews. Performed during pre-paid hourly blocks.	Same as Level 3
Dispatch services billed on a Support Bank Account	Bulk discounts for on-site or online dispatch in response to pro-active and reactive monitoring alerts.	Same as Level 3
Support Bank Account	Pre-paid labor provides substantial discounts for on-site or remote reactive dispatch services.	--
Managed Security Services	Periodic Internal and External security scans with reports detailing security risks and specific fixes.	--
Server Warranty Upgrade	Upgrade your standard warranty on any HP or Compaq server to guarantee a fast response time, ensure same-day access to replacement parts, and cover the cost of all hardware repairs.	--
Priority Response Contract	Snap onto Level Two or Three to guarantee a four hour or less response time in the event of a network emergency.	--