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Customer care after-the-sale is a major part of a product decision and a major part of your satisfaction with your vendor of choice. With our solid commitment to providing our customers the care they need and enhanced services to make their jobs easier firmly in hand, we take customer support to task.
Our Customer Care program provides flexible, friendly and uniquely focused solutions, including emergency support. |
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| Like self-service? |
| Surf our Support Online website and get 24-hour access to our knowledge base, known issues, product downloads, documentation, Web Ticket support and much more. |
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| Want a little more contact? |
Call our customer service center, (315) 294-5754.
With a full range of options and a full line of choices, we'll help you find the support method with which you're most comfortable. |
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Telecom Inventory offers software support Monday through Friday, excluding holidays, from 8:00 AM to 5:00 PM Eastern Standard time.
In the event that a support specialist is not available clients can leave a detailed message regarding the issue and a Support Specialist returns their call within eight hours or less, based upon the urgency of the issue.
All support calls are logged in the Telecom Inventory Support Ticket System.
Telecom Inventory offers extended Software Support services outside of standard business hours. |
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| Telecom Inventory provides customers with services in support of its suite of network management products. Support services are provided only to those employees of the customer who have attended the appropriate training classes. |
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Telecom Inventory provides the client with hardware support for all of the hardware purchased from Telecom Inventory Support services are provided only to those employees of the client who have attended the appropriate training classes.
At Telecom Inventory SupportOnline, you've found the best alternative to talking to one of our "live" reps.
Support-Online offers 24-hour access to our product downloads, documentation and much more - plus it's available 24x7x52! |
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| Want a little more contact? |
Our customer care solutions give you the options you want, the resolutions you need and confidence in optimizing the Telecom Inventory solution.
Our Customer Service center can provide you with all the details. |
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| Get More Info |
Get a preview of some of the benefits Telecom Inventory has to offer in a Webinar. Want to know more? Fill out our Get Info form, and we'll send you what you need. |
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